Privacy Policy

Robert Friedman, MD, PC

1. Our Commitment to Your Privacy

Robert Friedman, MD, PC (“the Practice,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your health information. This Privacy Policy and Notice of Privacy Practices describes how we may use and disclose your medical information and how you can access that information.

We comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

A. Protected Health Information (PHI)

- Medical history and examination findings

- Diagnoses, treatment plans, and clinical notes

- Medications and prescriptions

- Insurance and billing information

B. Personal Information

- Name, address, phone number, email

- Date of birth

- Emergency contact information

3. How We Use and Disclose Your Information

Treatment: To provide, coordinate, or manage your healthcare.
Payment: To bill and collect payment from you, your insurance company, or other third parties.
Appointment Reminders and Care Communications: We may contact you by phone, email, or text message regarding appointments, follow-up care, and treatment reminders.

As Required by Law:

We may disclose information when required by federal, state, or local law.

Public Health and Safety: We may disclose information to prevent or control disease or in cases of public health reporting.

4. Uses and Disclosures Requiring Authorization

We will obtain your written authorization for uses not described above, including marketing communications not related to your care, sale of your health information, and certain disclosures of psychotherapy notes. You may revoke authorization at any time in writing.

5. Your Rights Under HIPAA

You have the right to access your medical records, request amendments, request restrictions, request confidential communications, receive an accounting of disclosures, and obtain a copy of this notice.

6. SMS and Electronic Communications

If you provide your mobile number and consent, you may receive text messages related to your care, including appointment reminders, scheduling requests, and care-related notifications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. While we take reasonable steps to protect your information, standard SMS messaging is not always fully secure.

7. How We Protect Your Information

We maintain administrative, physical, and technical safeguards to protect your information, including secure electronic medical record systems, access controls, staff training, and encryption where appropriate.

8. Third-Party Services

We may use third-party service providers who are required to protect your information and comply with HIPAA through Business Associate Agreements. We do not sell your personal or health information.

9. Website Privacy

Our website may use cookies or analytics tools to improve user experience. This information does not include PHI unless you voluntarily provide it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted with a revised effective date.

11. Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Practice or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

12. Contact Information

Robert Friedman, MD, PC

1001 Park Avenue

New York, NY 10028

(212) 772-6202

Robert Friedman M.D

Privacy Policy